Please review the Klaich Animal Hospital policies for scheduling appointments, scheduling pet surgeries, pet boarding Reno policies and information, prescription refill policies, and payment options. These sections will provide information about the policies and how to utilize the services that Klaich Animal Hospital utilizes.
Pet Boarding Reno
If you’re boarding your pet at our Reno facility for the first time, please carefully review the information below and the related policies. This detailed guide will let you know what items to bring for your pet boarding and what to expect when you drop off and pick up your pet again.
To ensure that all our patients receive the care that they need, we ask that you schedule an appointment for all routine, non-emergency visits. Scheduling appointments allows our staff to better handle the needs of all our patients in an efficient and timely manner. In order to provide optimal care with the increased demand of our services, starting January 1st, 2015 there will be an additional fee for visits without an appointment. We sincerely appreciate your understanding and ensure this is to better your experience. We have provided two convenient options for scheduling Reno vet appointments; both online and over the phone. Our Pet Portal allows you to easily schedule your appointment through our website, but please allow 24-48 hours to process your request. If more prompt service is needed or calling is more convenient for you, please feel free to call anytime during our regular business hours. One of our friendly and knowledgeable staff members can assist you with arranging an appointment that fits within your schedule.